Elite You Privacy Policy

Effective Date: 04.01.2026

This Privacy Policy explains how The Elite You LLC (“Elite You,” “Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you access or use the Elite You website, Kajabi-hosted pages and member areas, Elite You mobile applications for Apple iOS and Android, and related digital content, forms, communications, community features, and services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect through:

our website,
Kajabi-hosted pages and member area,
Elite You mobile apps,
forms and applications,
email communications,
community features,
and related interactions with our Services.

It does not apply to third-party websites, platforms, or services that we do not own or control, even if they are linked from our Services.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

We may collect information you provide when you:

create an account,
purchase a membership or digital product,
make an in-app purchase,
submit a form,
apply for private or hosted training,
join a mailing list,
contact us,
participate in community features,
or otherwise interact with us.

This information may include:

name,
email address,
phone number,
mailing address,
billing information,
account credentials,
city, state, and country,
training goals,
experience level,
budget range,
and any other information you choose to provide.

B. Transaction and Account Information

We may collect information related to:

purchases,
subscription status,
billing history,
in-app purchase activity,
enrollment status,
membership tier,
product access,
and related customer account activity.

C. Device and Usage Information

When you use the Services, we may automatically collect certain information such as:

IP address,
browser type,
device type,
operating system,
app version,
pages viewed,
content accessed,
timestamps,
referral information,
approximate location derived from IP,
and interaction data.

D. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

keep the site functioning,
maintain login sessions,
support checkout and account access,
remember preferences,
measure traffic and usage,
and improve user experience.

Kajabi states that cookies are used on Kajabi-hosted sites to support functionality such as login sessions and checkout behavior, and recommends site owners document cookie use and provide an appropriate cookie disclaimer where required.

E. Mobile App Information

If you use our mobile apps, we may collect information such as:

device model,
operating system,
app interactions,
push notification preferences,
and related app usage information.

Kajabi’s branded app tools support mobile delivery, push notifications, and app-based content access for iOS and Android.

3. How We Use Information

We may use personal information to:

provide, operate, and maintain the Services,
create and manage accounts,
process purchases, subscriptions, and in-app purchases,
deliver memberships, courses, downloads, and community features,
respond to inquiries and support requests,
review applications for private or hosted training,
send transactional emails,
send marketing or promotional communications where permitted,
improve the Services,
analyze usage and engagement,
protect the security and integrity of the Services,
enforce our Terms and policies,
comply with legal obligations,
and communicate updates, announcements, or important service information.

4. Push Notifications

If you install our mobile apps, we may send push notifications, alerts, reminders, announcements, or similar communications if you enable them.

Kajabi’s branded app tools support push notifications, and Kajabi notes that users can control push notification preferences through their phone settings.

You can disable push notifications at any time through your device settings.

5. How We Share Information

We do not sell your personal information in the ordinary sense of selling customer lists for cash.

We may share information with:

A. Service Providers

We may share information with vendors and service providers who help us operate the Services, including providers that handle:

hosting,
app infrastructure,
course delivery,
payment processing,
analytics,
email delivery,
customer support,
community tools,
and site functionality.

This may include Kajabi and other related service providers.

B. Payment Processors and App-Store Billing Providers

Payments may be processed through third-party payment providers. In-app purchases may also be processed through Apple, Google, or related billing systems. We do not necessarily store full payment card details ourselves.

C. App and Platform Providers

If you use our apps, relevant information may also be processed through or affected by:

Apple App Store,
Google Play,
Kajabi,
and related app infrastructure providers.

Kajabi’s branded app setup depends on Apple and Google app-store distribution and related platform processes.

D. Legal and Safety Reasons

We may disclose information if reasonably necessary to:

comply with law,
respond to lawful requests,
protect rights, safety, or property,
investigate fraud, abuse, or security issues,
or enforce our Terms and policies.

E. Business Transfers

If Elite You is involved in a merger, sale, restructuring, financing, acquisition, or transfer of assets, information may be transferred as part of that transaction.

6. Marketing Communications

We may send newsletters, updates, offers, and related marketing communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of marketing communications, we may still send transactional or account-related messages.

7. Cookies, Analytics, and Tracking

We may use cookies, analytics tools, and similar technologies to understand usage, improve performance, measure traffic, and support business operations.

Kajabi advises site owners that cookies on Kajabi-hosted sites are important for functionality and that many laws require site owners to inform visitors about cookies and obtain consent where applicable. Kajabi also provides guidance for adding a third-party cookie consent banner script site-wide.

You may be able to control cookies through:

your browser settings,
device settings,
or a cookie consent banner if enabled on our site.

Please note that disabling some cookies may affect site functionality.

8. In-App Purchases

Some purchases, subscriptions, upgrades, or offers may be made available through our mobile apps. If a purchase is processed through Apple, Google, or another platform, that transaction may also be governed by that platform’s billing terms, purchase rules, privacy practices, and refund policies.

We are not responsible for third-party app-store billing practices, refund decisions, or platform-specific purchase restrictions.

Kajabi’s branded app overview states that branded apps can offer in-app purchases.

9. Community and User Content

The Services may include community areas, comments, discussions, or other interactive features. Some community areas may be publicly visible, while others may be restricted to members or limited user groups.

Information you choose to post in public-facing community areas may be visible to other users and, in some cases, to the public. Information posted in member-only or restricted areas may still be visible to other members or authorized users within those areas.

Please do not post sensitive personal information in any community space unless you are comfortable sharing it with the audience that may have access to that space.

We may collect and retain information related to your participation in community features, including posts, comments, reactions, profile information, and related engagement activity.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

provide the Services,
maintain accounts and transaction history,
comply with legal, tax, accounting, and operational obligations,
resolve disputes,
and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. International Use

If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

13. Children’s Privacy

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18 through the Services.

If you believe a minor has provided us personal information in violation of this Policy, contact us and we will take appropriate steps.

14. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to:

request access,
request correction,
request deletion,
object to certain processing,
withdraw consent where processing is based on consent,
or request information about how your data is used.

We may need to verify your identity before responding to certain requests, and some rights are subject to legal exceptions.

To make a privacy request, contact us using the information below.

15. Third-Party Links and Services

The Services may contain links to third-party websites, resources, or services. We are not responsible for the privacy, security, or data practices of third parties that we do not own or control.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. Your continued use of the Services after the updated Privacy Policy is posted means you accept the revised version, to the extent permitted by law.

17. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

The Elite You LLC
Support@EliteYou.com